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POSSIBLE PROBLEMS AND SOLUTIONS
Possible
Solutions
problems
• You are using too much yeast or water. Check the recipe and measure the right amount of yeast
Bread is too
and water with the help of measuring cup. Make sure that too much water hasn't been received from
inflated
other ingredients.
• There isn't enough flour. Carefully weigh the flour.
• There isn't enough yeast. Use the measuring spoon. Check the expiration date of yeast. After the
opening yeast, store it in the refrigerator.
• There has been a power failure, or bread maker was stopped while baking bread. Bread maker turns
Bread turned pale
off when it is stopped for more than 10 minutes. You need to remove the bread from the mold and
and clammy
start the cycle again with new ingredients.
• Check the recipe and measure the right amount of flour with scales or right amount of liquid with the
measuring cup.
There is flour on
• You are using too much flour, or there isn't enough liquid. Check the recipe and measure the right
the surface of the
amount of flour with scales or right amount of liquid with the measuring cup.
baked bread.
• You haven't installed the dough spatula. Before you put ingredients, make sure that the spatula is
The ingredients
installed into the baking mold.
were mixed poorly.
• There has been a power failure, or bread maker was stopped while baking bread. Apparently you will
need to start the baking again, however it may lead to a negative result if the kneading has begun.
• You have selected DOUGH program. DOUGH program does not start baking.
• There has been a power failure, or bread maker was stopped while baking bread. Bread maker turns
off when it is stopped for more than 10 minutes. You can try to bake the dough in your oven if it is
inflated.
• There wasn't enough water and motor protection activated. This occurs when the device is
Bread does not
overloaded; the motor was working at maximal limit. Consult the seller or service center. The next
bake.
time check the recipe and measure and add the right amount of ingredients.
• You have forgotten to install dough spatula. Make sure it is installed.
• Mounting shaft for mixing in the baking mold is not rotating. If the mounting shaft for mixing is not
rotating when the spatula is inserted, you need to replace the mounting shaft. Contact an OURSSON
AG authorized service center.
• A small amount of dough can leak out of the vents, however the rotating parts won't stop moving.
Dough leaks at the
This is normal, but sometimes you need to make sure that the mounting shaft for mixing is rotating
bottom of the mold.
correctly.
• This is because the spatula is moving on the shaft (not a malfunction).
Dough spatula
• You left the bread in the baking mold for too long after baking. Immediately remove the bread after
rattles.
baking.
The bread edges
• There has been a power failure, or bread maker was stopped while baking bread. Bread maker turns
fell, and the lower
off when it is stopped for more than 10 minutes. You can try to bake the dough in your oven if it is
part is wet.
inflated.
Bread is clammy
and chunks are
• It was too hot when you cut it. Allow the bread to cool before slicing it, so that all the steam goes out.
uneven.
There is burning
• Perhaps ingredients have spilled on the heating element.
smell when baking.
• Sometimes a small amount of the ingredients may spill on the heating element during mixing. Simply
Smoke comes out
wipe the heating element after baking, when bread maker is cooled completely.
from steam holes.
Dough spatula is in
• The dough is too dense. Allow bread to cool, then remove the spatula.
bread when I take
• Crust has formed under the spatula. Wash the spatula and shaft after each use.
him out.
Crust becomes
• Water vapor that remains in the bread after baking may slightly soften the crust. To reduce the
soft when it is
amount of steam reduce the amount of water for 10-20 ml.
cooled.
Crust is not crispy. • For the bread to become crispy, use FRENCH mode or «DARK» crust color option.
Please, check the possible problems before contacting a service center.
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