Kescas Ottoman Manuel D'instructions page 10

Warranty
Kescas offers a 3-year warranty to all of our products together with the original
proof of purchase when a defect occured, including those newly purchased and
unused, from Kescas or through an authorized reseller, wholly or substantially, or
as a result of faulty manufacturing, parts, or workmanship during the Warranty
Period.
The warranty does not apply if the damage is caused by other factors, including
but without limitation of:
(a) Normal wear and tear;
(b) Abuse, mishandling, accident or failure to follow operating instructions;
(c) Exposure to liquid or infiltration of foreign particles;
(d) Servicing or modification of the product other than by Kescas.
These are our general terms for the warranty service, but we always suggest
our customers to reach out to us with any issue, regardless of warranty terms.
If you are experiencing an issue with a Kescas product, please contact us at
support@kescas.com, we will dedicate our efforts to resolve it for you.
Activate Your Warranty
Please register your product within 14 days of your purchase to activate a
3-year warranty by：
1. Visit www.kescas.com.
2. Go to the registration page.
3. Enter your purchase information and opt into our exclusive community.
Customer Support
If you have any questions or concerns about your product, please feel free to
contact our expert support team.
Kescas customer service is here to help.
Kescas Office
13 211, Spring Street Baldwin Park, CA, US
Email: support@kescas.com
Live Chat: www.kescas.com
Suppo rt Hours
24 H ours available
*Please have your order number before contacting customer support.
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