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WHEN OPTIONAL LABOR EXTENSION POLICY APPLIES
Unified Brands will provide reimbursement of labor to an ASA for any customer that has an optional labor extension of our standard
warranty. (Contracted rates do apply) Unified Brands offers both 1 and 2 year extensions. Labor extensions begin at the end of our
standard warranty and extend out 9 months to 1 calendar year or 21 months to 2 calendar years from date of purchase. Please contact
Unified Brands technical service hotline at 1-888-994-7636 for details and any question on Authorized Service Agents (ASA).
WHEN EXPORT WARRANTIES APPLY
1. Unified Brands covers all non-electrical components under the same guidelines as our standard domestic policy.
2. All electrical components operated on 60Hz are covered under our standard domestic policy.
3. All electrical components operated on 50Hz are covered for 90 days from shipment only.
4. Service labor is covered for the first ninety days with authorization from the factory prior to service being performed.
5. Inbound costs on factory supplied items to be responsibility of the customer.
6. Extended warranty options are not available for parts, labor, or compressors from the factory.
ITEMS NOT COVERED UNDER WARRANTY
1. Maintenance type of repairs such as condenser cleaning, temperature adjustments, clogged drains, unit leveling and re-application
of silicone.
2. Unified Brands does not cover gaskets under warranty. Gaskets are a maintenance type component that are subject to daily wear and
tear and are the responsibility of the owner of the equipment. Because of the unlimited number of customer related circumstances
that can cause gasket failure all gasket replacement issues are considered non-warranty. Unified Brands recommends thorough
cleaning of gaskets on a weekly basis with a mild dish soap and warm water. With proper care Unified Brands gaskets can last up
to two years, at which time we recommend replacement of all gaskets on the equipment for the best possible performance.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
3. Repairs caused by abuse such as broken glass, freight damage, or scratches and dents.
4. Electrical component failure due to water damage from cleaning procedures.
5. Improper installation of equipment.
6. Repairs performed outside of Unified Brands' Authorized Service Agent network.
QUOTATIONS
Verbal quotations are provided for customer convenience only and are considered invalid in the absence of a written quotation. Written
quotations from Unified Brands are valid for 30 days from quote date unless otherwise specified. Unified Brands assumes no liability
for dealer quotations to end-users.
SPECIFICATION & PRODUCT DESIGN
Due to continued product improvement, specification and product design may change without notice.
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Warranty Policies
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