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4.Trouble Shooting
Abnormal Phenomena
There is no pressure in the graphics
software but the cursor moves
The pen does not work
Press Keys do not work
The computer can't enter sleep mode
The side button of the pen doesn't work
The computer can't recognize the tablet
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25
Possible Solutions
You may have installed other tablet drivers or opened the drawing software
when installing the driver. Please uninstall all drivers and close the drawing
software, then reinstall the driver. It's better to restart your computer after
finishing the installation.
1. Make sure you are using the pen that originally came with your tablet.
2. Make sure you installed the driver correctly.
1. Make sure the Press Keys function were enabled in the driver.
2. Make sure you have correctly defined the Press Keys.
When you are not using the tablet, please do not put the pen on the tablet
surface, which will keep the computer awake.
When pressing the side button, please make sure that the nib didn't touch
the tablet surface and the distance between the nib and surface is more than
10mm.
Make sure the USB port is functional, if not, please change to another USB
port.
or
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M1220
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