KIC KFL 610 GR Notice D'utilisation page 91

WARRANTY
DURATION & COVERAGE
KIC products carry a full warranty service from the date of original retail purchase, supported by a qualified and
committed network of service partners nationwide. Any functional part which fails in normal home use will be
repaired or replaced, after a full assessment has been carried out by an Authorised Service Partner, free-of-
charge including the part itself and labour costs. Evidence of the purchase (receipt), Model Number and Serial
Number are required to obtain a free warranty service.
WARRANTY PERIOD
South Africa 2 years
Botswana 2 years
Namibia 2 years
Swaziland 2 years
WARRANTY EXCEPTIONS
Conditions and damages resulting from any of the following cases:
Improper installation, delivery or maintenance (i.e., pump filter cleaning);
Any repair, modification, alteration, or adjustment not authorised by the Manufacturer;
Misuse, abuse, accidents or unreasonable use;
Incorrect electric current, voltage or supply;
Damages due to voltage peaks or lightening;
Improper settings of any control;
Product previously repaired by non-authorised Service Partner.
Damage on aesthetic components due to transport and movement (i.e., dents, scratches) are not covered
by warranty.
Aesthetic components (i.e., handles, lamps, glass, plastics).
Light bulbs, water filter, air filter, carbon filter, rubber hoses.
Accessories and glass made optional (i.e., shelves, plates).
Products used for non-domestic purpose or located in commercial environment (i.e., restaurants, hotels,
hairdressers, laundry shops, butcher shops and garage).
Installation cost (i.e., water, power and gas connection).
Where a product has been returned due to incorrect information furnished by the dealer regarding the
features and use of the product.
Assistance or service call to:
Correct any improper installation;
Instruct the consumer on proper product usage;
Transport appliance to the service workshop;
No failure found (in case of functional failures claimed by the consumer and not found during technician
check, the repair will be charged to the consumer);
Periodic maintenance or the cleaning of water filter, pump filter and air duct filter;
Removal of transport support or fixation screws;
Settle of feet and setting of gas nozzles.
Cost of the above-mentioned service call must be charged to the consumer.
Lesotho 2 years
Zambia 1 year
Zimbabwe 1 year
Mozambique 1 year