Publicité
Les langues disponibles
Les langues disponibles
EN
5.2 Possible Breakdowns Related to FUNCTIONS
Abnormal Phenomena
Pen doesn't work and no pressure
in the graphics software
Cursor movement is abnormal
The side button of the pen doesn't
work
There is a deviation between the
tip and the cursor
GAOMON driver indicates ''device connected'', but the pen doesn't respond in Mac OS 10.14 or
above versions.
Find answer here:
Note:
For more information, please contact us with our email:
or find answer here:
26
1.When pen does not work in art programs only: Uninstall the driver and reinstall it. If you
use Windows OS, make sure to ''run as administrator'' when installing the driver. (But not
''run as administrator'' on desktop after the driver has been well installed already)
2.When pen does not work everywhere: Try re-inserting the USB cable. Try different USB
ports on computer. Try different computer.
Try re-inserting the USB cable or restarting your computer.
When pressing the side button, please make sure that the nib didn't touch the glass
surface and the distance between the nib and surface is within 10 mm
Try calibration
https://www.gaomon.net/question/macos_mojave_catalina_solution.html
https://blog.gaomon.net/faq-list/
Possible Solutions
service@gaomon.net
PD1161
www.gaomon.net
Publicité
