Troubleshooting Guide - Swiffer WETJET Guide De L'utilisateur

How can I get more scrubbing strips for my
Swiffer WetJet?
Additional scrubbing strips can be purchased
on-line at www.swiffer.com or by telephone at
1-866-WETJET4.
Can I use other types of scrubbing material on
my Swiffer WetJet?
No. Other brands or types of scrubbing material
can damage your floor and void your warranty.
Use only the scrubbing strips offered through
Swiffer for your Swiffer WetJet.
• Do not use rechargeable (Nickel-Cadmium) batteries. Use only non-
rechargeable AA sized alkaline batteries, because rechargeable
batteries might explode under fault conditions.
• AVOID ACCIDENTS. KEEP OUT OF REACH OF CHILDREN AND PETS.
• If eye contact occurs with cleaning solution, rinse with water.
• Do not place hands in the cartridge housing, sharp hazard.
www.swiffer.com

Troubleshooting guide

Problem Possible Cause
Floor has streaks or hazing Not using enough solution
Large dirt or dust particles
Wax or shine-enhancing WetJet solution is specifically
products leave a coating formulated not to leave a dulling
on the floor residue but it may affect the wax
or shine coatings on the floor
Implement won't spray Bottle is inserted incorrectly
Batteries not inserted correctly Check that the batteries are
properly inserted
The pad does not stick to The wrong side of the pad
the device is attached to the device
The pad is not securely attached
Tough stains or spots aren't Tough spots and stains may
removed need soaking
Tough spots and stains are not
removed by Swiffer WetJet
Device leaks The bottle is not properly
inserted
The seal and cap on the bottle
are damaged
Solution
Hold the spray button for at least 3-4
seconds or try using more solution
Sweep or vacuum before using WetJet
Test WetJet in an inconspicuous area
Check that the bottle is fully and
securely inserted
Replace the batteries if the motor still
does not run
Check to be sure that the printed
side is attached to the device
Use firm but light pressure to secure
the pad to the device
Spray the area and allow the
solution to sit for a few minutes
Use your usual stain and spot removal
method or contact the flooring
manufacturer for more specific
instructions
Check to make sure the cartridge
bottle is firmly and fully inserted
into the device
Insert a new bottle
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