Frequently Asked Questions - i-tec U3HDMIDVIDOCK Guide De L'utilisateur

INSTALLATION OF DRIVERS IN MAC OS X
Before the first use do not connect the docking station to the MacBook / PC, until you install the
corresponding drivers for the LAN and DVI-I port from the supplied CD. The equipment drivers need
to be installed only before the first use.
Insert the CD with the drivers to the CD drive or download the required software from our website
www.i-tec-europe.eu from the „Download" tab for this product. Install the drivers according to the
following procedure:
For the LAN and DVI-I port select the installation from the DisplayLink_MacOSX.dmg file in the
directory on the CD:/ or run the downloaded file. Decompress the file on the desktop of your MacBook
/ PC as a virtual disc, select "Drivers" and then „DisplayLink Software Installer". Then select the
language of the installation and follow the instructions on the screen. Enter the user password if
necessary. The monitor may be flashing during the installation of the drivers – this is a standard
process. After the completion of the installation restart the MacBook / PC.
HARDWARE INSTALLATION (CONNECTING THE DOCKING STATION TO A MACBOOK / PC)
1) Turn ON the MacBook / PC and connect the power adapter to the docking station.
2) Connect the power adapter to the AC 110 V / 230 V mains.
3) Connect the USB 3.0 cable to the USB port type B on the back panel of the docking station.
4) Connect the USB 3.0 cable to a free USB 3.0 / 2.0 port of your MacBook / PC.
5) Subsequently, the automatic installation of the ports in the individual systems will start.
6) After the completion of the installation restart the MacBook / PC.

FREQUENTLY ASKED QUESTIONS

Question: After installation of Windows 8.1 the equipment stopped functioning. In Windows 8 it
worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download"
tab for the given product. Windows 8.1 is supported from the DisplayLink 7.4 version.
Question: After installation of Mac OS X 10.9 Mavericks the equipment stopped functioning. In the
previous system version the equipment worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download"
tab for the given product. Mac OS X 10.9 Mavericks is supported from the DisplayLink 2.1 version.
Question: I am running Mac OS X and the audio output is not working.
Answer: Currently, the drivers for Mac OS X support audio from version 10.10.x Yosemmite and
higher if the device is connected to an USB 3.0 port. Audio can also be used when the device is
connected to an USB 2.0 port.
Question: The docking station is not functioning with a tablet and Windows 8.
Answer: Please install the most recent drivers 7.2 M0 or higher that can be downloaded from
http://www.displaylink.com/support/index.php.
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