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TROUBLESHOOTING
In the event of a malfunction, please consult the following table:
Problem
The appliance
does not work or
the indicator light
on the switch does
not come on
The indicator light
is on but no steam
is generated
The ironing brush
accessories are
not attached
Reduced,
discontinuous or
no steam
Reduction of
steam volume
Water does not
flow into the boiler
Deformation of the
water tank
Water tank
overflow
If the above problems are still existing, contact our customer service staff
by email and do not attempt to repair the device without authorization.
Possible cause
Device switched off or fuse blown
The plug is not plugged in or
plugged in correctly
Bad plug connection
The power switch is not in the ON
position.
The water in the tank is not at the
correct level
The water tank is not installed in
position
Severe inflection of the steam
tube
Water does not flow into the
boiler
Handle not aligned
The water in the tank does not
reach the required level
The water tank is not installed in
position
Severe inflection of the steam
tube
Blockage of the filter screen
Blocked water tank
Blockage of the water supply
The water tank is not installed in
position
Hot water was used
Cracking of the water tank
Breakage of sealing ring
EN-19
Solution
Check and confirm
Connect the appliance to
the power supply and
make sure that the plug is
securely plugged in
Check whether the
electrical outlet is normal
or not.
Turn on the power switch
Quickly add water
Install the water tank in
position
Straighten the steam tube
Shake the water tank or
reposition the water tank
Realign and secure the
snap closure
Quickly add water
Install the water tank in
position
Straighten the steam tube
Wash the cleaning plug
located at the bottom
Wash the filter screen of
the water tank
Wash the water supply
Install the water tank in
position
Replace the water tank
Replace the water tank
Replace affected fittings
and accessories
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