Oursson EK1742G Manuel D'instructions page 10

SERVICING
Company OURSSON AG expresses great appreciation to
you for choosing our products. We have done everything
possible so that this meets your needs, and the quality co-
rresponds to the best world standards. If your OURSSON
branded product will need maintenance, please contact one
of the authorized service center (hereinafter - ASC). A com-
plete list of ASC and their exact addresses can be found on
the website www.oursson.com.
Warranty obligations OURSSON AG:
1. Warranty obligations OURSSON AG, provided ASC
OURSSON AG, apply only to models designed
OURSSON AG for the production or supply and sale wi-
thin the country where the warranty service is provided,
purchased in this country, certified for compliance with
the standards of this country, and also marked the with
official marks of conformity.
2. Warranty obligations OURSSON AG operate within the
law on protection of consumer rights and are regulated
by the laws of the country in which they are provided,
and only when the product is used exclusively for perso-
nal, family or household purposes. Warranty obligations
OURSSON AG shall not apply to uses of goods for bu-
siness purposes or in connection with the acquisition of
goods to meet the needs of enterprises, institutions and
organizations.
3. OURSSON AG sets for its products the following terms of
use and warranty periods:
Product name
Microwave ovens
breadmakers, induction hobs
Multicookers, kitchen
processors, electric kettles,
electric grills, hand blenders,
hand mixers, meat grinders,
blenders, toasters, airpots,
toasters, juicers, steamers,
coffee makers, choppers,
freezers, refrigerators,
automatic coffee machines
Kitchen scales
4. Warranty obligations OURSSON AG shall not apply to the
following products, if their replacement is assumed and is
not connected with disassembling products:
• Batteries.
• Cases, straps, cords for carrying, mounting accessories,
tools, documentation that came with the product.
5. Warranty does not cover defects caused due to violations
of the rules of consumer use, storage or transportation of
the goods, actions of third parties or force majeure, includ-
ing but not limited to the following cases:
• If the defect was a result of careless handling, used for
other purposes, violations of conditions and rules of op-
eration set forth in the instruction manual, including as
a result of exposure to high or low temperatures, high
humidity or dust, traces of opening the device indepen-
dently and/ or self-repair, mismatch state standards
for power grids, getting liquids, insects or other foreign
10
Warranty
Terms of
Period,
use, months
months
60 24
objects, substances inside the device, as well as long-
term use of the product in extreme operational modes.
• If the defect of the product was a result of unauthorized
attempts to test the product or make any changes in its
construction or software programs, including repair or
maintenance in unauthorized service centers.
• If the defect of the product was a result of use of non-
standard and/or low quality equipment, accessories,
spare parts, batteries.
• If the defect of the product is associated with its use in
conjunction with additional equipment (accessories),
other than additional equipment recommended by
OURSSON AG for use with this product. OURSSON
AG is not responsible for the quality of the additional
equipment (accessories) manufactured by third parties,
for the quality of its products together with such equip-
ment, as well as the quality of the work of the additional
equipment of OURSSON AG together with the products
of other manufacturers.
6. Product defects detected during the lifetime of the product
are eliminated by the authorized service centers (ASC).
During the warranty period, elimination of defects is free
of charge with the presentation of the original certificate of
guarantee and documents that confirm the fact and date
of the contract of retail purchase. In the absence of such
documents, warranty period is calculated from the date of
manufacture of goods. It should be taken into account:
• Setup and Installation (assembly, the connection, etc.) of
the product described in the documentation attached to
it, does not enter the scope of warranty OURSSON AG
and can be performed by the user as well as the special-
ists of most authorized service centers on a paid basis.
• Work upon maintenance of products (cleaning and lu-
bricating the moving parts, replacement of consumables
and supplies, etc.) are made on a paid basis.
7. OURSSON AG is not responsible for any damage directly or
indirectlycaused by their products to people, pets, property, if it
occurred as a result ofnon-observance of the rules and condi-
tions of use, storage, transportation or installation of the product,
intentional or negligent actions of consumer or third parties.
8. Under no circumstances, OURSSON AG is not responsible
for any special, incidental, indirect or consequential loss or
damage, including but not limited to: lost profits, damages
caused by interruptions in the commercial, industrial or
other activities, arising from the use of or inability to use
the product.
9. Due to continuous product improvement, design elements
and some technical specifications are subject to change
without prior notice from the manufacturer.
Using the product when after the terms of use (lifetime):
1. Lifetime set by OURSSON AG for this product applies only
when the product is used exclusively for personal, family or
household needs, as well as the consumer observes the
correct operation, storage and transportation of products.
Under thecondition of careful handling of the product and
compliance with the rules of operation the actual life may
exceed the lifetime set by OURSSON AG.
2. At the end of the product lifetime, you should contact an
authorized service center for to conduct a preventive mainte-
nance of the product and determine the suitabilityfor further
use. Work on conducting a preventive maintenance of the
products is also made in service centers on paid basis.