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2 - Trouble shooting
PROBLEM
On pressing the Entrance panel Activation/Cycling key (
appears.
On pressing the OK key the menu does not switch on and the
handset gives a busy sound
When called the handset does not ring
At the entrance panel it is diffi cult to hear the caller
At the handset it is diffi cult to hear the caller
The answering machine does not activate
SOLUTION
) no picture
- the audio/video channel may be busy, wait for it to become free
(from 1 to 3 minutes) and try again.
- the audio/video channel is busy, wait for it to become free (from 1 to 3
minutes) and try again.
- check that the call has not been excluded (the call exclusion LED is
ON);
- check the confi guration of the devices.
- talk at a maximum distance of 40 centimetres from the Video
Display microphone;
- check the entrance panel settings with the installer and if necessary
reduce the microphone volume;
- you can communicate in PUSH TO TALK mode (see description on
next page).
- check the volume setting on the Video Display;
- make sure that there are no strong noise sources near the Video Display;
- you can communicate in PUSH TO TALK mode (see description on
next page).
- The handset is set as SLAVE and the installer has enabled the answering
machine on another handset (activate the answering machine on that
handset).
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