Dell Precision M90 Guide De Référence Rapide page 18

A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
N D T H E P R O G R A M
E —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Task Manager.
3 Click the program that is no longer responding.
4 Click End Task.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
A program is designed for an earlier Microsoft
U N T H E R O G R A M
R P C
so it runs in an environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility
Wizard.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
A solid blue screen appears
U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G
C
I N F O R M A T I O N
—
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
18
Quick Reference Guide
— If necessary, uninstall and then reinstall the program.
O M P A T I B I L I T Y I Z A R D
W —
If you are unable to get a response by pressing a key on your keyboard or
—
® ®
Windows operating system
The Program Compatibility Wizard configures a program