V-TAC VT-5157 Instructions D'installation page 17

ENGLISH
There are four voice prompts in the progress
(1) "Please configure camera by AP hotspot or scanning code"
(2) Select your Wi-Fi and login with your password, after the device makes a noise
like "beep" you will hear this "Please wait for Wi-Fi connecting".
(3)"Please wait for internet connecting" after getting the Internet IP address.
(4)"Internet connected welcome to use cloud camera"
A. If you cannot go to the second step, please ensure your Wi-Fi channel is not
hidden, and the Wi-Fi router is not placed far from the camera. If this way doesn't
work, please scan the QR code to add the camera.
B. If you cannot go to the third step, please reduce the number of the Wi-Fi users,
and delete the special characters of your Wi-Fi password.
C. If you cannot go to the fourth step, please repeat the entire process again, if it
still doesn't work, please contact the seller.
2. Why does the video recording split into multiple videos?
The size of the video file is limited. Once the video size reaches its limit, the video
file will be created and the next video will continue to be recorded.
3. The TF card can't be identified?
Please check the TF card if it meets the quality requirements. When the Wi-Fi
signal is not good, the TF Card will not be identified.
4. The video recording timeline is blank after the cloud service expired?
The video cannot be replayed after cloud service is expired, if there is no TF card
in the camera, the video cannot be recorded.
If the TF card is always working, but the video files disappear, please check the TF
card state, if it is normal in the App but no video has been recorded, please format
the TF card. If it still doesn't work, please get a new TF card and try again.
5. Why can't I get notifications on my phone?
Make sure the APP notification is enabled in the phone settings, when you are
watching the real-time video in the App, there is no warning notifications, because
it's unnecessary to send notifications when you are watching the video online.
Advanced message push system, the warning notifications won't be notified to
your phone all the time but it will record all the messages and videos.
6. Camera disconnected?
Please check the power and the Internet then restart the camera. If this way does
not work please remove the camera and add it again in the App.
7. Circle in the video, video is running slowly?
Circle in the video means it's still loading, please check your network environment.
8. How can I give access to other people to watch the video?
Share the App account with the other people.
9. How many people can use the account simultaneously?
There is no theoretical limit.
10. Why adding camera to another account would fail?
One camera one account, if the other account needs to be added with the camera,
please remove the camera from the current account and add it to the new account.
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