Topcom Warranty; Warranty Period; Warranty Handling; Warranty Exclusions - Topcom 100 Mode D'emploi

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TOPCOM EAR THERMOMETER 100
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TOPCOM WARRANTY

14.1

WARRANTY PERIOD

The Topcom units have a 24-month warranty period. The warranty period
starts on the day the new unit is purchased. Consumables or defects
causing a negligible effect on operation or value of the equipment are not
covered.
The warranty has to be proven by presentation of the original purchase
receipt, on which the date of purchase and the unit-model are indicated.
14.2

WARRANTY HANDLING

A faulty unit needs to be returned to a Topcom service centre including a
valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its
officially appointed service centre will repair any defects caused by
material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing
or exchanging the faulty units or parts of the faulty units. In case of
replacement, colour and model can be different from the original
purchased unit.
The initial purchase date shall determine the start of the warranty period.
The warranty period is not extended if the unit is exchanged or repaired by
Topcom or its appointed service centres.
14.3

WARRANTY EXCLUSIONS

Damage or defects caused by incorrect treatment or operation and
damage resulting from use of non-original parts or accessories not
recommended by Topcom are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as
lightning, water and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been
changed, removed or rendered illegible.
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