Additional Faq - WILSON PRO A500 Mode D'emploi

to prevent overload (too strong of a
signal from a cell tower).
Solid Red indicates the WilsonPro
A500-3G/4G has shut down to
prevent oscillation (feedback).
Solid Orange indicates the
WilsonPro A500-3G/4G has shut
down, to prevent overload (too strong
of a signal from a cell tower).
Fixing Red Light Issues
If one or more lights on the Signal Booster
are solid red, blinking red or blinking green
and red:
1. Make sure all connections are tight.
2. If the coverage area is not large
enough with a reduced gain and
alternating green and red lights,
you need to increase the distance
between the Outside Antenna and
the Inside Antenna by moving them
horizontally and/or vertically farther
apart. If the light is green after
separating the antennas, you have
ensured the maximum coverage.
3. If your coverage area is still too small
after separating the antennas contact
the Customer Support for assistance.
Fixing Orange Light Issues
If one or more lights on the Signal Booster
are solid orange, blinking orange or blinking
green and orange:
1. If the coverage area is not large
enough with a reduced gain and
alternating green and orange lights,
move the Outside Antenna away from
the strongest cellular signal in small
increments until the light turns green.
If the WilsonPro A500-3G/4G will not
respond, relocation of the outside
antenna may be required.
Move the outside
antenna away from
the strongest cellular
signal in small
increments
Need help? support@techlineglobal.com
2. If the light remains orange or the
coverage area is still too small,
contact the Customer Support for
assistance.
NOTE: The Signal Booster can be reset by
disconnecting and reconnecting the power
supply.

Additional FAQ:

How does weather affect the
performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or
other precipitation) creates an effective
filter to cellular signal. In times of
heavy precipitation, you may see less
performance.
What's the difference between the 2100
IMT (BAND 1), 1800 DCS ( Band 3), 900
E-GSM, GSM (Band 8)? How do I know
which MHz band my cell phone uses?
The WilsonPro A500-3G/4G works with
all major cellular providers on the 2100
IMT (BAND 1) / 1800 DCS ( Band 3) / 900
E-GSM, GSM (Band 8) frequencies/bands.
These frequencies/bands are associated
with voice and 3G data.
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