Epson EcoTank ET-4500 Guide Rapide page 4

Caution: Do not touch the flat
white cable or the ink tubes and
their translucent cover, or you may
damage your product.
Solving Network Problems
If you have a network problem with your Epson
LCD screen to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions below. For more in-depth
troubleshooting, see your online User's Guide or FAQs at epson.com/support (U.S.) or
epson.ca/support (Canada).
■
Try connecting to the wireless router or access point with your computer or another
device to confirm that it is working correctly.
■
Make sure the network supports an active 2.4 GHz frequency band.
■
Try restarting the router (turn it off and then on), then try to connect to it again.
■
Print a network status sheet from the product's control panel. Press
and select
Setup > Network Settings > Network Status > Print Status Sheet.
Then press one of the x buttons.
Check the signal strength. If it is poor, try moving the product closer to your router or
access point. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.
■
If your wireless router doesn't broadcast its network name (SSID), manually enter
your wireless network name.
■
If your wireless router has security enabled, make sure you entered the WEP key or
WPA passphrase correctly.
■
When using TCP/IP, make sure your network's DHCP option is enabled (your
router manufacturer will be able to assist you with this setting).
■
Remove and reinstall your product software.
■
Disable your computer's firewall temporarily to see if that may be causing the
problem. Contact your firewall manufacturer for assistance.
■
You may need to disable any anti-virus software on your wireless router or access
point.
4
Solving Network Problems
®
product, check the messages on the
if necessary