Customer Service; Troubleshooting; Localize The Cause; Requirements For Optimal Performance - Medion MD 90161 Mode D'emploi

Customer service

Troubleshooting

Localize the Cause

Errors can have simple causes, but sometimes they are caused by
faulty equipment. We would like to give you some tips to help solve
common problems.

Requirements for optimal performance:

•
a stable, trouble-free computer
•
a correctly installed operating system
•
cables correctly attached to the hard disk
•
regular execution of the Windows
scandisk programs to remove sources of error and increase the
system performance.

Errors And Possible Causes

We wish to give you a basic guide in the following, in order for you to
recognize a problem possibly present and to remove the cause of it.
We shall be glad to help you further if the notes given here do not lead
to success.
PROBLEM: Is the motor of the hard disk functioning?
•
ANSWER: You should hear a quiet humming and clicks after
connecting the hard drive to electricity in this case.
PROBLEM: The drive is not recognised by my computer.
•
ANSWER: Restart your computer.
PROBLEM: ScanDisk reports an unrecoverable error.
•
ANSWER: The Scandisk program tests drives for errors. If
ScanDisk finds a problem and is unable to fix it, there may be a
problem with the hard disk.
PROBLEM: The hard drive does not seem to have as much
storage capacity as I allocated.
•
ANSWER: Check that your operating system and file system
support the desired amount.
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defragmenter and
Customer service
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