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Warranty and Repair:
All Gemini products are designed and
manufactured to the highest standards
in the industry. With proper care and
maintenance, your product will provide
years of reliable service.
LIMITED WARRANTY
A. Gemini warrants its products to
be free from defects in materials and
workmanship for One (1) year from
the original purchase date. Excep-
tions: Laser assemblies on CD Players,
cartridges, and crossfaders are covered
for 90 days.
B. This limited warranty does not cover
damage or failure caused by abuse,
misuse, abnormal use, faulty installation,
improper maintenance or any repairs
other than those provided by an autho-
rized Gemini Service Center.
C. There are no obligations of liability
on the part of Gemini for consequential
damages arising out of or in connection
with the use or performance of the
product or other indirect damages with
respect to loss of property, revenues, of
profit, or costs of removal, installation,
or reinstallation. All implied warranties
for Gemini, including implied warranties
for fitness, are limited in duration to
One (1) year from the original date of
purchase, unless otherwise mandated
by local statutes.
RETURN/REPAIR
A. In the U.S.A., please call our helpful
Customer Service Representatives at
(732)738-9003, and they will be happy
to give you a Return Authorization
Number (RA#) and the address of an
authorized service center closest to
you.
B. After receiving an RA#, include a
copy of the original sales receipt, with
defective product and a description of
the defect. Send by insured freight to:
Gemini Sound Products Corp, and use
the address provided by your cus-
tomer service representative. Your RA#
must be written on the outside of the
package, or processing will be delayed
indefinitely!
C. Service covered under warranty will
be paid for by Gemini and returned
to you. For non-warrantied products,
Gemini will repair your unit after pay-
ment is received. Repair charges do not
include return freight. Freight charges
will be added to the repair charges.
D. On warranty service, you pay for
shipping to Gemini, we pay for return
shipping within the continental United
States. Alaska, Hawaii, Puerto Rico,
Canada, Bahamas, and the Virgin Islands
will be charged for freight.
E. Please allow 2-4 weeks for return of
your product. Under normal circum-
stances your product will spend no
more than 10 working days at Gemini.
We are not responsible for shipping
times.
Gemini Sound Products
Worldwide Headquarters
280 Raritan Center Parkway
Edison, NJ 08837 USA
Tel: (732) 346-0061
Fax: (732) 346-0065
IN THE UNITED KINGDOM
In the event that you need service on
your Gemini product under war-
ranty, simply write a letter describing
the problem, along with your contact
information. Make sure to enclose a
copy of your receipt for proof of war-
ranty information. A return number is
not required. You will be responsible
for shipping charges to Gemini UK, and
Gemini UK will pay to return the unit to
you if it is considered under warranty.
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