Epson ET-16500 Guide Rapide page 3

Checking Ink Levels
To confirm actual ink levels, visually check the ink levels in the product's ink tanks. For
optimum printing results, refill the ink tanks to the upper line at least once a year. See the
online User's Guide for refilling instructions.
Note: You may also see a message displayed on the product's LCD screen or on your
computer screen when an ink tank is low or needs to be refilled.
Your product has a low ink alert system. The accuracy of this system depends on the
user refilling the ink tanks correctly. The product cannot directly measure the ink levels
in the tanks; instead it estimates the amount of ink remaining by internally monitoring
ink usage. The low ink alert system may generate inaccurate messages if the ink tanks
are not refilled according to the instructions in the online User's Guide.
Solving Problems
®
If you have a problem with your Epson product, check the messages on the LCD screen
to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions below. For more in-depth
troubleshooting, see your online User's Guide or FAQs at www.epson.com/support (U.S.)
or www.epson.ca/support (Canada).
Paper Jam Problems
If paper has jammed, follow the steps on the LCD screen. At the front of the printer,
check these areas:
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Checking Ink Levels