Problem Solving Checklist - Fisher & Paykel Active Smart E522B Instructions D'installation Et Guide D'utilisation

Problem solving checklist

US
20
CA
If there is a problem with your appliance, please check the following points before contacting
your local Fisher & Paykel Appliances Authorized Service Center Dealer or Customer Care Center.
Problem
Appliance does
not operate.
Light not
working.
Light and display
not working.
Motor operates
for long periods.
Storage
compartments
too warm.
Food freezing in
the refrigerator.
Unfamiliar noises. Cabinet not stable or level.
Water in the
vegetable bins.
Possible causes
No electricity at power.
Light not functioning.
Refrigerator not working.
Product in Sabbath mode.
Hot weather.
Frequent door openings.
Large amount of food recently
added.
Temperature control set too low. See Temperature control section.
Doors not sealing properly.
Temperature setting not correct. See Temperature control section.
Frequent door openings.
Large amount of food recently
added.
Temperature setting not correct. See Temperature control section.
Food placed directly in front of
air outlets.
Freezer is defrosting.
Condensation is formed by the
water produced by vegetables.
What to do
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
The light cannot be serviced by the
user. Contact your Fisher & Paykel
Dealer or Authorized Service Agent.
See Maintenance section.
Hold button down for 10 seconds.
Minimise door opening to allow
temperature to stabilise.
Check that cabinet is level and gasket
seals are clean.
Minimise door openings to allow
temperature to stabilise.
Move chill sensitive foods away from
the center back of the shelf.
See Installation section.
A small amount of condensation is
beneficial for vegetable storage.
If there is too much water, store
vegetables loosely wrapped in plastic
bags.
Wipe out water with a cloth.
Set humidity slide to
low humidity setting