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PROBLEM SOLVING
This appliance was inspected thoroughly and was in good operating condition when it
was shipped from the factory. If a minor problem occurs, it usually can be solved quite
easily when the cause is found. Therefore, this checklist is provided for your
convenience.
PROBLEM
POSSIBLE CAUSE
1.
Not properly plugged into
wall outlet.
Cleaner Won't
2.
No electricity in wall outlet.
3.
On/Off switch not turned on.
Run
4.
Motor thermostat tripped.
5.
Blown fuse/tripped breaker.
1.
Full or clogged dust cup.
2.
Wrong carpet height
setting.
3.
Clogged nozzle.
4.
Clogged dust inlet port.
5.
Clogged hose.
Cleaner Won't
6.
Broken belt.
Pick Up
7.
Hose not inserted fully.
8.
Dirty filters.
9.
HEPA filter needs cleaning
or replacing.
10. HEPA filter frame needs
cleaning.
Cleaner Picks
Up Moveable
1.
Wrong carpet height
Rugs Or
setting.
Pushes Too
Hard
Agitator Does
1.
Broken belt.
Not Turn
2.
Belt installed incorrectly.
1.
Rotating brush, turbine or
Pet Hair Power
elbow obstructed.
Brush Does Not
2.
Belt broken.
Rotate Or
3.
Hose obstructed.
Rotates Slowly
4.
HEPA filter clogged.
1.
Attachment use restricts air
Air Flow
flow.
Restricted With
2.
New carpet debris clogging
Attachment Use
air path.
POSSIBLE SOLUTION
1.
Plug in firmly.
2.
Check fuse or breaker.
3.
Push on/off switch to "On" position.
4.
Reset motor thermostat.
5.
Reset circuit breaker or replace fuse.
1.
Clean dust cup.
2.
Adjust setting.
3.
Remove obstruction.
4.
Remove power head cover and
remove obstruction.
5.
Remove obstruction.
6.
Replace belt.
7.
Push hose in securely.
8.
Clean / change filters.
9.
Clean or replace HEPA filter.
10. Clean HEPA filter frame.
1.
Adjust setting.
1.
Replace belt.
2.
Check belt changing and agitator
cleaning.
1.
Clear obstructions.
2.
Replace belt.
3.
Clear obstruction.
4.
Clean HEPA filter.
1.
Clean attachment.
2.
Remove obstruction.
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TO ORDER REPLACEMENT SUPPLIES
TO ORDER REPLACEMENT ACCESSORIES
for Model FM1310PC
Call: 1 (800) 275-9251
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
visit our website: www.fantom.com
ITEM
HEPA Filter
Pre-motor Filters, set of 3
Replacement Belts, set of 2
Replacement Bulbs, set of 2
FOR TECHNICAL SUPPORT
for Model FM1310PC
Call: 1 (800) 275-9251
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
Please Note:
The pre-motor filters are washable. They should however be replaced
every three (3) months to ensure peak performance of your vacuum.
The HEPA dust cup filter may be washed. It should however, be replaced
every three (3) to six (6) months, depending on the amount of use, to
ensure peak performance of your vacuum. We recommend washing it
once a month or when suction appears to be reduced. To wash your
HEPA dust cup filter, hold filter cartridge by frame flange and rinse under a
tap until all observable dirt has been removed. Some discoloration of the
HEPA filter material may occur, this is normal and will not affect the filter's
performance. When finished, shake off excess water. Do NOT wash in
dishwasher.
It is important that when you wash the HEPA dust cup filter, filter frame, or
the pre-motor filters, you allow them to air dry COMPLETELY before using
again. We recommend 24 hours to air dry. DO NOT DRY IN DRYER.
Important:
Make sure that ALL washable Filters and Filter Frame are completely dry
before inserting back in the vacuum.
or
PART #
XFH1310
1042FP
XFB1310
1121FP
12
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