Frequently Asked Questions; Consumer Relations - Honeywell THE DOCTOR'S CHOICE HPA060 Serie Mode D'emploi

FREqUENTLY ASKED qUESTIONS

My Air Purifier is starting to make noise and the air output is less. What's wrong?
The filters may be dirty. High amounts of contaminates can block the pores in the filter and stop the air
from moving through it. Replace the Filters.
How long should I run my Air Purifier?
In general, the unit will be most effective when doors and windows are closed and should be run when
you are at home.
Can I wash any of the filters in my Air Purifier?
No. Washing either filter will ruin it.
ACCESSORIES AND REPLACEMENT FILTERS
You may be able to purchase Honeywell replacement filters at the store where you purchased your air
purifier or they can be ordered directly from Kaz USA, Inc.
at www.replacementfilters.com or call 1-800-477-0457.
• True-HEPA filter model HRF-H1 (single pack) or HRF-H2 (2 pack)
• Household Gas & Odor Reducing Pre-filter

CONSUMER RELATIONS

Mail questions or comments to:
Kaz USA, Inc.
Consumer Relations Dept.
250 Turnpike Road
Southborough, MA 01772
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE
YOUR WARRANTY. DO NOT RETURN TO THE UNIT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT
ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND
CAUSE DAMAGE TO THE AIR PURIFIER OR PERSONAL INJURY.
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model HRF-B1 (single pack) or HRF-B2 (2 pack)
Call us toll-free at: 1-800-477-0457
E-mail: consumerrelations@kaz.com
Or visit our website at: www.kaz.com
Please be sure to specify a model number.
5 YEAR LIMITED WARRANTY
You should first read all instructions before
attempting to use this product.
A. This 5 year limited warranty applies to repair or
replacement of product found to be defective
in material or workmanship. This warranty
does not apply to damage resulting from
commercial, abusive, unreasonable use or
supplemental damage. Defects that are the
result of normal wear and tear will not be
considered manufacturing defects under this
warranty. KAZ USA, INC. IS NOT LIABLE FOR
INCIDENTAL OR CONSEqUENTIAL DAMAGES
OF ANY NATURE. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED IN DURATION TO THE DURATION OF
THIS WARRANTY. Some jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages or limitations on how
long an implied warranty lasts, so the above
limitations or exclusions may not apply to you.
This warranty gives you specific legal rights,
and you also may have other rights which vary
from jurisdiction to jurisdiction. This warranty
applies only to the original purchaser of this
product from the original date of purchase.
B. At its option, Kaz USA, Inc. will repair or replace
this product if it is found to be defective in
material or workmanship. Defective product
should be returned to the place of purchase in
accordance with store policy. Thereafter, while
within the warranty period defective product
may be returned to Kaz.
C. This warranty does not cover damage resulting
from any unauthorized attempts to repair
or from any use not in accordance with the
instruction manual.
D. This warranty DOES NOT cover the washable
pre-filter or the HEPA filters, except for material
or workmanship defects.
E. Return defective product to Kaz USA, Inc. with
a brief description of the problem. Include proof
of purchase and a $10 US/$15.50 CAN check
or money order for handling, return packing
and shipping charges. Please include your
name, address and a daytime phone number.
You must prepay shipping charges. Send to:
In U.S.A.:
Kaz USA, Inc.
Attn: Returns Department
4755 Southpoint Drive
Memphis, TN 38118
USA
In Canada:
Kaz Canada, Inc.
Attn: Returns Department
510 Bronte Street South
Milton, ON L9T 2X6
Canada
Please go to www.kaz.com and register your
product under the Customer Care Center and
receive product information updates and new
promotional offers.
Manufactured by Kaz USA, Inc.
© 2013 Kaz USA, Inc. All Rights Reserved.
P/N: 31IMA050190
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