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CashConcepts Europe GmbH
Kemptener Straße 99 – D-88131 Lindau/Germany
Tel.: +49 (0)8382 – 943 15 – 0/Fax: +49 (0)8382 – 943 15 – 20
Email: info@cce.tm/Web: www.cce.tm
Error management and servicing
The CCE 342 is equipped with a comprehensive error management to inform you about problems by the counting process and
the counterfeit money recognition and also for the soiling of sensors. Please note particular the tips to exclude to the cleaning of
the machine to avoid mistakes during the counting caused by dirtied sensors.
Errors during the counting process
Error-Message
Denomination different (F-
UV error (F-F)
Magnetic feature fail (F-C,F-
Cannot Judge
Denomination (F-S)
IR error (F-7,F-8)
Width error (Ed, EL)
Slant notes (ES)
Chained notes (EJ)
Double notes (EC)
Incomplete notes
Receiver stack full (FUL)
Divergent valence during
P)
sorted counting
UV- signs was not
recognized on the last note
MG or MT- signs was not
1,F-2,F-3)
recognized on the last note
The denomination was not
recognized on the last note
IR- signs was not recognized
on the last note
Dimension error during the
format recognition
Slant notes
Chained notes
More than one banknote at
once drawn in
The banknote is damaged
Stacker is full
Error
Remove the note from the
pile of the sorted banknotes.
Please repeat the countable
process with the note, the
banknote should be inserted
in another direction, if the
security sign should be
partially damaged. If the
note is also sorted out
furthermore as suspicious it
concerns perhaps
counterfeit money or
security signs are damaged
too strongly to be
recognized.
Please examine the
note/notes and smooth
them if necessary. Should
these mistakes appear
increased please adjust the
drawn in pressure of the
banknote by the adjustment
wheel on the rear side of
the machine.
Please remove the banknote
from the pile to avoid a jam
of the notes and to prevent
that the notes become more
damaged.
Please remove the counted
notes from the stacker and
go on with your counting
process.
Solution
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