After Sales Technical Service - Polytropic PAC 16 Manuel D'instructions

After Sales Technical Service

In case of technical problems regarding any of the Polytropic heat pumps, the
following measures should be taken:
• Provide to the technical service the following essential information:
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• Contact your dealer and pass on this information together with the
dimensions of the swimming pool, your personal details (address, telephone
number) and the description of the failure.
If this procedure is respected, the Polytropic technician will be able to make
as accurate diagnostic of the failure.
The recommended solution made by Polytropic will be implemented briefly
after that.
Hotline France :
Hotline España:
Hotline U.K.:
Hotline Deutschland :
Serial number of the machine
Manometer value when machine is stopped
Manometer value when machine is working
The position of ON/OFF button and if it is lit or not
The value and pictograms displayed on digital controller.
The value of programmed settings
If ventilator is working or not
Position of the by-pass valves
+33 (0) 4 78 56 93 96
+33 (0) 4 78 56 93 95
+33 (0) 4 78 56 93 95
+33 (0) 4 78 56 93 95
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