Contact Information - Horizon Hobby Delta-V EFLDF32 Instructions

Limited Warranty
What this Warranty Covers – Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the "Product") will be free from defects in materials and workmanship
at the date of purchase.
What is Not Covered – This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse, negligence, commercial use,
or due to improper use, installation, operation or maintenance, (iii) modification of or to any part
of the Product, (iv) attempted service by anyone other than a Horizon Hobby authorized service
center, (v) Product not purchased from an authorized Horizon dealer, or (vi) Product not compliant
with applicable technical regulations, or (vii) use that violates any applicable laws, rules, or
regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER'S INTENDED USE.
Purchaser's Remedy – Horizon's sole obligation and purchaser's sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii) replace, any Product determined by
Horizon to be defective. Horizon reserves the right to inspect any and all Product(s) involved in a
warranty claim. Service or replacement decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability – HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS
IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability. If you as the purchaser or user are not prepared to accept
the liability associated with the use of the Product, purchaser is advised to return the Product
immediately in new and unused condition to the place of purchase.
Law – These terms are governed by Illinois law (without regard to conflict of law principals). This
warranty gives you specific legal rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services – Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once assembly, setup or use of the Product has
been started, you must contact your local distributor or Horizon directly. This will enable Horizon
to better answer your questions and service you in the event that you may need any assistance.
For questions or assistance, please visit our website at www.horizonhobby.com, submit a Product

Contact Information

Country of Purchase
Horizon Service Center (Repairs and Repair Requests)
Horizon Product Support (Product Technical Assistance)
United States of America
European Union
Instructions for disposal of WEEE by users in the European Union
This product must not be disposed of with other waste. Instead, it is the user's responsibility to dispose of their waste equipment by handing it over to a designated
collections point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal
will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
Horizon Hobby
Sales
Horizon Technischer Service
Sales: Horizon Hobby GmbH
Support Inquiry, or call the toll free telephone number referenced in the Warranty and Service
Contact Information section to speak with a Product Support representative.
Inspection or Services – If this Product needs to be inspected or serviced and is compliant in the
country you live and use the Product in, please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please note that original boxes may
be included, but are not designed to withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is
not responsible for merchandise until it arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/content/service-center_render-service-
center. If you do not have internet access, please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product for service. When calling Horizon, you
will be asked to provide your complete name, street address, email address and phone number
where you can be reached during business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief summary of the problem. A copy
of your original sales receipt must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo battery,
please contact the appropriate Horizon Product Support office.
Warranty Requirements – For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or replacement decisions are at the
sole discretion of Horizon.
Non-Warranty Service – Should your service not be covered by warranty, service will be
completed and payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item for service you
are agreeing to payment of the service without notification. Service estimates are available
upon request. You must include this request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for
return freight. Horizon accepts money orders and cashier's checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any item to Horizon for service, you are
agreeing to Horizon's Terms and Conditions found on our website http://www.horizonhobby.com/
content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use
and ownership. If received, a non-compliant Product will not be serviced. Further,
the sender will be responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender's choice and at the sender's expense.
Horizon will hold non-compliant Product for a period of 60 days from notification,
after which it will be discarded.
Phone Number/Email Address
servicecenter.horizonhobby.com/RequestForm/
productsupport@horizonhobby.com
877-504-0233
websales@horizonhobby.com
800-338-4639
service@horizonhobby.eu
+49 (0) 4121 2655 100
10/2015
Address
4105 Fieldstone Rd
Champaign, Illinois, 61822
USA
Hanskampring 9
D 22885 Barsbüttel, Germany
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