BestMatic TBT-127183.4 Mode D'emploi page 13

Note: DID is reflected on the product rating label, which is pasted on the side of the drawer.
TROUBLESHOOTING
For some general symptoms, please check the table below.
Symptom
There is water flowing sound.
No response when touching
the buttons
There is vibration sound.
Charging failure
The compressor works
without stop.
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer. In addition to statutory legal rights,
the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can't claim any form of warranty. Damage caused by not following the instruction
manual, will lead to a void of warranty, if this results in consequential damages then we will not be liable. Neither
can we hold responsible for material damage or personal injury caused by improper use or if the instruction
manual are not properly executed. Damage to accessories does not mean free replacement of the whole
appliance. In such case please contact our service department. Broken glass or breakage of plastic parts is always
subject to a charge. Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or
the replacement of said parts are not covered by the warranty and are to be paid.
The guarantee period of the spare parts is 2 years. If you need replacement, please contact our customer service.
ENVIRONMENT FRIENDLY DISPOSAL
Recycling – European Directive 2012/19/EU
This marking indicates that this product should not be disposed with other household wastes. To
prevent possible harm to the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material resources. To return your used
device, please use the return and collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
Possible cause
It's normal. It is refrigerant flowing
inside.
The control panel is locked.
It's the compressor working sound.
The appliance has not been put on
a stable and flat surface.
The appliance is not powered on.
The charging cable is broken.
It's normal if the environment
temperature is very high.
The set temperature is too low.
The drawer door is not fully closed.
The food put into the drawer is too
hot.
If there is direct sunlight or other
hot sources near the appliance.
Too much food is put into the
drawer.
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Solution
/
Check and unlock the control
panel.
/
Replace the appliance on a stable
and flat surface.
Power on the appliance.
Use a proper charging cable.
/
Set an appropriate temperature.
Make sure the drawer door is
tightly closed.
Let the food cools down to room
temperature before it is put into
the drawer.
Make sure the appliance is located
in a cool place.
Arrange the drawer and make sure
there is space for air flow.