Customer Services - EuroSteam STONE GLIDE 6198 Manuel D'utilisation

Eurosteam can be used horizontally or vertically
®
Why is my iron heating, but not producing any steam?
*Ensure that there is water inside the boiler
*Your iron may need to be cleaned. See page 7 section 5 for cleaning instructions
Why is steam leaking from the screw cap when I turn my iron on?
*O-ring may need to be replaced. Remove O-ring from base of safety cap and replace with
O-ring provided.
*The screw cap may not be on tight enough
*When the iron is left on non continuous steam mode without releasing the steam button re-
gularly after indicator lamp shuts off for prolonged periods of time (10 minutes or longer) the
iron's built in safety feature will release the steam through the screw plug. We encourage
quilters and sewers to please press the steam button every 10 minutes or so when
not in use, this will ensure the iron to be ready when you are.
Why is my handle getting hot?
Your Eurosteam® Stone Glide handle will get fairly warm, however it should never become
too hot to hold. Your iron's handle may feel warm due long periods of on with no use or
steam leaking from the safety cap (see above).
If none of the above correct the problem please do not use your iron and contact

Customer Services

Canada USA
Toll Free: 1-877-387-7770
Toll Free: 1-877-462-5757
Calgary Local: 403-735-5130
Las Vegas Local: 702-795-3314
Email: info@redfernent.com
Email: infous@redfernent.com
Web: www.eurosteam.ca
Web: www.eurosteam.us
9
TROUBLE SHOOTING/FREQUENTLY ASKED QUESTIONS