Troubleshooting - Nintendo DS Mode D'emploi

NTR_HW_Manual_EUR-A 20.06.2006
TOUCH SCREEN
Select this option to realign the Nintendo DS Stylus with the Touch Screen.
Follow the on-screen instructions and carefully touch the indicated marks on
the Touch Screen. (Illustration 38)
COPY
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Troubleshooting

Before seeking assistance, check the following information.
Problem
The screen stays blank • Make sure the Battery Pak is charged. The Power Indicator LED should light red
even though the power or green depending on how much charge is in the battery.
is on. • Turn the power off. Wait a few moments, then turn the power on.
• Turn the power off. Remove game and reinsert it, then turn the power on.
• If you are using the Power Supply, make sure it is securely connected to both
the Nintendo DS and the wall socket.
Image appears but there is • Try adjusting the volume control.
no sound. • If headphones are attached to the Nintendo DS, sound will not come through
the speakers.
• If you are using headphones, make sure they are securely plugged into
the audio jack.
• Some games may have no sound during parts of the game.
Image appears but system • Make sure the game is inserted completely into the appropriate slot.
is locked up. • Turn the power off. Remove game and reinsert it, then turn the power on.
• Make sure the game edge connector and game slots are clean and free
of foreign material.
Battery life seems short • Make sure the surrounding temperature is above 10 degrees Celsius.
and charging takes a long Low temperatures will adversely affect battery performance.
time. • Battery life may also decrease over time. After 500 recharges, battery life may
be only 70 % of the battery life at the time of purchase.
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09:35 Uhr Seite 28
Illustration 38
Solution
Problem
Game Boy Game Pak • Make sure you are using a Game Boy Advance Game Pak (AGB-002).
does not fit into the SLOT-2 on the Nintendo DS will only work with Nintendo DS accessories
Nintendo DS. and Game Boy Advance Game Paks.
Wireless game play • Make sure the game supports wireless game play.
or communication does • For Multi-Card Play, each Nintendo DS system must have a Game Card inserted.
not work. • Make sure all Nintendo DS systems are within 10 metres (30 feet) or less of
each other to begin with. The signal strength should be at least two bars.
• Review the instruction booklet for the game you are playing for correct setup
instructions.
Wireless game play or • Make sure all Nintendo DS systems are within 10 metres (30 feet) or less of
communication seems each other to begin with. The signal strength should be at least two bars.
interrupted or unstable. • Make sure there are no obstructions between the systems.
• Make sure the systems are facing each other.
• Make sure the batteries are charged.
• Check for interference from other devices (wireless LAN, microwave ovens,
cordless devices, computers), and move to another location or turn off the
interfering device if necessary.
PictoChat doesn't work. • Make sure there are not more than 16 participants in one chat room.
• Try switching all participants to a different chat room.
• Review the Wireless Signal Strength and PictoChat sections on pages 20 – 21.
The Touch Screen doesn't • Make sure you are using the Nintendo DS Stylus on the correct area of
work. the Touch Screen.
• Check the alignment of the Nintendo DS Stylus contact point using the Touch
Screen adjustment (see page 28).
• Review the instruction booklet for the game you are playing for correct
operation of the Nintendo DS Stylus.
The microphone doesn't • Only games designed to use the microphone feature will work with the micro-
work. phone. Make sure the game you are playing includes this feature.
• If using an external microphone, make sure it is plugged securely into the
appropriate audio jack.
When the power is turned • An after-image may appear on the screen after turning the power off. This after-
off there is an after-image image will not damage the Nintendo DS and will disappear after a short time.
left on the screen.
When playing Game Boy • Multi-player features on Game Boy Advance games don't work on the
Advance games, the Multi- Nintendo DS.
player features don't work.
If your Nintendo DS still does not operate correctly after trying the above remedies,
please call the Nintendo Service Centre.
Solution
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