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IV. Warranty Information
The Tone Hammer® 350 is covered under limited warranty against defects
in materials and workmanship for a period of 3 years. This warranty is
non-transferable.
The warranty period starts from the date of purchase from an authorized
Aguilar dealer. Please retain your sales receipt, as it is necessary to obtain
warranty service.
Before sending your unit to Aguilar for repair, you must receive a return
authorization number from us. Please contact us via email (techsupport@
aguilaramp.com). Do not send any products to us without first receiving a
return authorization from Aguilar.
You are responsible for all shipping charges. You must ship the unit to us
freight prepaid. We will return the unit to you freight collect. Aguilar
Amplification LLC is not responsible for shipping damage, either to or from
our service center. Claims must be filed with the carrier.
The only company in the US authorized to perform work under this
warranty is Aguilar Amplification LLC of New York, NY.
Warranty service outside the USA: Warranty Service may be different in
your country. Please contact the Aguilar distributor in your country for
terms and procedures.
Aguilar Amplification LLC
599 Broadway, 7th fl.
NY, NY 10012
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