Section 6. Troubleshooting And Repair - Jandy Pro Series VS PlusHP Serie Manuel De Fonctionnement Et D'installation

Jandy
Section 6. Troubleshooting and
Repair
Zodiac® strongly recommends that you call a qualified
service technician to perform any repairs on the filter/
pump system. To locate a qualified technician, check your
local yellow pages or visit www.zodiacpoolsystems.com
or www.zodiacpoolsystems.ca and click on "Dealer
Locator."
Symptom
Reduced flow Verify that skimmer baskets, pump basket
being returned and other screens are clean. Clean as
to pool and/or necessary.
less water being Check filter and clean as necessary.
pulled in by Check valve positions. Adjust as
skimmer. necessary.
NOTE Multiple pieces of equipment
operating at one time (for example,
waterfalls, spa jets, and surface returns)
will affect the proper operation of the
cleaning system.
Check the cleaning system manual
to ensure that the system is adjusted
according to the manufacturer's
recommendations.
Bubbles are Air is in the system. Check the pool or
present in the spa water level to ensure that it is at the
pump basket. proper level and air is not being drawn
into the suction piping. If the water is at
the normal level, turn off the pump. Turn
the lid's locking ring counter-clockwise
until 'START' aligns with the ports.
Remove the lid and check for debris
around the lid seal seat OR improper
installation of the lid seal, as either
condition will allow air to leak into the
system. Clean the lid seal and replace it
on the lid. Replace the lid on the pump
housing. Align 'START' with the ports
and turn the locking ring clockwise until
'LOCKED' aligns with the ports. Hand-
tighten the lid to make an air-tight seal.
Do not use any tools to tighten the lid.
Turn the pump back on.
Air leaks are still Check the suction side piping union.
present. While the pump is running, try to tighten
the union. If this does not stop the air
leak, turn off the pump. Loosen both
unions and slide the pump out of the way.
Remove, clean, and re-install both union
o-rings.
Reposition the pump next to the piping
and secure the union nuts to the pump.
With clean union o-rings, hand-tightening
of the unions should create a seal. If the
unions still do not seal, gently tighten with
a large pair of tongue-and-groove pliers.
Do not over-tighten.
There is no air in It is possible that debris is caught in the
the system, but pump impeller. The pump impeller moves
the pressure is the water, and the vanes in the impeller can
still low. become blocked with debris.
Pro Series VS PlusHP Pumps
®
Possible Cause/Solution
|
Installation & Operation Manual
Symptom
There is no debris
blocking the
impeller and the
pressure is still
low.
The pump is
leaking water
between the
motor and pump
body.
The pump gets
hot and shuts off
periodically.
Pump will not
start.
ENGLISH
Possible Cause/Solution
The pump impeller and diffuser are
showing signs of normal wear. Have a
qualified service technician check the
impeller and diffuser and replace as
necessary.
If the pump is part of a relatively new
installation, it could be an electrical
problem. Contact a qualified service
technician. Have the technician check for
loose electrical connections and check
the voltage at the pump motor while it is
in operation. The voltage must be within
10% of the motor's data plate rating. If
the voltage is not within 10%, contact a
qualified electrician and/or the local power
service provider.
Pump seal is leaking air. Have a qualified
service technician replace the seal.
This is caused by a damaged or failed
mechanical seal. Replace the seal.
Make sure that there is adequate room
around the motor to circulate air and
keep the motor cool. Have a qualified
electrician check for loose connections
and check the voltage at the pump motor
while it is in operation. The voltage must
be within 10% of the motor's data plate
rating. If the voltage is not within 10%,
contact a qualified electrician and/or the
local power service provider.
No power to pump.
Make sure pump is properly connected
to high voltage. See "3.2 Electrical
Installation"
Improper low-voltage wiring.
Check low-voltage wiring between pump
and controller. Correct if necessary. See
"3.2 Electrical Installation"
Improper pump address setting.
Make sure that pump dip switches 3 and
4 are set properly for the installation. Both
should be OFF for use with Variable-
Speed Controller or set to the proper
address when connected to an AquaLink
RS controller, an AquaLink PDA, or an
AquaLink Z4. See "3.2.4.1 Install with
AquaLink® controller"
Fault condition exists.
View fault message on controller and
correct fault before proceeding. If unsure
how to correct fault, contact Zodiac
Technical Support at 800.822.7933.
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