Troubleshooting - Albrecht Audio MAX-Sound 900S Manuel

6. Troubleshooting

Error
The device does not switch
on
No Sound
No network connection can
be established
WiFi connection cannot be
established
No speaker is shown in APP Check if the connected speaker is in the same network as your
No station is found
UNDOK does not show
or connect to ALBRECHT
MAX-Sound 900S
All other undetermined ca-
ses
30
Remedy
Check it the power adaptor is connected properly.
1. Turn on the Sound as it may be muted
2. Increase the volume.
3. Pull any connected headphone or speaker from the connector
jack.
1. Check the WLAN function.
2. Try to set an IP address at the device.
3. Activate the DHCP function on the router and make the connec-
tion again at the device.
4. A firewall is activated on the network – set the respective pro-
gram in such a way that access is possible.
5. Reboot the router
1. Check the availability of WLAN network on the router.
2. Place the device closer to the router.
3. Make sure the password is correct.
iOS/Android device.
If necessary, reset the speaker and/or change the WiFi setting on
iOS/Android device
1. Check the network as well as the access point and firewall.
2. The station may not be available currently, try it again later or
select another station.
3. The link of the station is changed or the station no longer trans-
mits – ask the provider for information.
4. The link of manual added station is not correct, make sure it is
correct and re-enter.
1. Reopen the App.
2. If you have several streamings from several devices at the
same time, it may cause crash, reboot ALBRECHT MAX-Sound
900S and/or your device.
ALBRECHT MAX-Sound 900S may process large amount of data
after a period of operation, no matter in which mode, it will cause
the system freeze or malfunction. Reboot the ALBRECHT MAX-
Sound 900S if necessary.
The normal function of the product may be disturbed by
strong Electro-Magnetic
Interference. If so simply reset the product to resume normal ope-
ration by following the instruction manual. In case the function
could not resume, please use the product in other location.
The device may malfunction when used in areas with
strong radio interference. The device will work properly again
once there is no more interference.
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