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10
guarantee & service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Consumer Care Centre in
your country, go to your local Philips dealer.
troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your
country.
Problem
The
appliance
does not
work.
Possible cause
There is a power
failure or the
socket to which
the appliance is
connected is not
live.
The appliance has
overheated and
switched itself off.
The appliance is
not suitable for the
voltage to which it
is connected.
Solution
Check if the power supply works. If
it does, plug in another appliance
to check whether the socket is live.
Unplug the appliance and switch it
off. Let it cool down for a few
minutes. Before you switch on the
appliance again, check the grilles to
make sure they are not blocked
by fluff, hair etc.
Make sure that the voltage
indicated on the appliance
corresponds to the local mains
voltage.
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