Ark-One E-RIDE Série Manuel D'utilisation page 13

9 - TROUBLESHOOTING
Problem Possible cause
Battery is not charged
Scooter will not run
Wires or connectors are
loose or unplugged
Battery requires
charging
Scooter run-time is short
Battery will not charge
fully
Scooter is overloaded
Scooter suddenly stops
working
Wires or connectors are
loose or unplugged
Scooter is overloaded
Scooter runs sluggishly
Unsuitable riding
conditions
Solution
Fully charge the battery. The first charge takes approximately 5 hours and up to 4 hours for recharges.
Check to ensure that the charger is securely plugged into both the wall socket and the scooter.
Fully charge the battery. The first charge takes approximately 5 hours and up to 4 hours for recharges.
Check to ensure that the charger is securely plugged into both the wall socket and the scooter.
Make sure that the wall socket is connected to the mains power.
The battery may need to be replaced. Even with proper care, rechargeable batteries do not last forever. The average
rechargeable battery life is 1 to 2 years depending on scooter conditions and use.
Excessive overload (a steep incline, or the rider is too heavy) may have caused the motor to overheat and trip the breaker.
If this occurs (scooter suddenly stops running) wait a few seconds and then push the ON/OFF button to reset the circuit.
Check all wires and connectors to make sure they are connected and secure.
Make sure you do not overload the scooter by exceeding the maximum weight limit (100kg), going up steep inclines or
by towing objects behind the scooter. Avoid overloading the scooter as this will prematurely wear out the batteries and
components.
Ride only on solid, flat, clean and dry surfaces such as pavement or level ground.
ENGLISH
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