Troubleshooting - Samsung RSG307 Serie Manuel D'utilisation

troubleshooting

PROBLEM
The refrigerator does
not work at all or it does
not chill suffi ciently.
The food in the fridge is
frozen.
You hear unusual noises
or sounds.
The front corners of
the appliance are hot
and condensation is
occurring.
Ice is not dispensing.
You can hear water
bubbling in the
refrigerator.
There is a bad smell in
the refrigerator.
Frost forms on the walls
of the freezer.
Water dispenser is not
functioning.
18_ troubleshooting
DA68-02500A.indb 18 DA68-02500A.indb 18
SOLUTION
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature? Try setting it to
a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Is the temperature control on the display panel set to the correct temperature? Try setting it to
a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the coldest part of the fridge?
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• A "ticking" sound is heard from inside the refrigerator. This is normal and occurs because
various accessories are contracting or expanding in relation to the temperature of the
refrigerator interior.
• Some heat is normal as anti-condensators are installed in the front corners of the refrigerator
to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long
time.
• Did you wait at least 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or
Crushed.
• Is there any ice blocked within the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
• This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the
refrigerator.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fi sh) is wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or suspect food.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow suffi cient space between the foods stored for effi cient air circulation.
• Is the freezer door closed properly?
• Is the water line connected and the shut-off valve open?
• Has the water supply line tubing been crushed or kinked? Make sure the tubing is free and
clear of any obstruction.
• Is the water tank frozen because the refrigerator temperature is too low? Try selecting a
warmer setting on the main display panel.
2011.7.21 1:58:29 PM 2011.7.21 1:58:29 PM