Troubleshooting Guide; Error Codes - Hestan Cue KICS30 Manuel D'installation Et D'entretien

TROUBLESHOOTING GUIDE

ERROR CODES

ERROR CODES
Error codes are displayed by the 7-segment display with "E" or "ER" plus the error number.
EN
Display
"flash",
Er03,
E2
U400,
Er47
E
E8
If other error codes are displayed, or if the above errors can't be corrected as suggested, contact
Hestan Customer Service.
26
©2020 Hestan Commercial Corporation
Description
Control is detecting a key
being activated for more
than 10 seconds.
Overheating of the
induction coils.
Control unit cuts off after
1 sec, sounds a continuous
tone.
Fault in cooktop
One or all cooking zones
stop heating:
Cooling fan keeps running
after cooking
Graphics on zone power
display
Cooktop vents are
obstructed
No cooktop activity
Possible error reason
Water or cookware Remove items from controls
on the glass in the area, clean the controls area.
controls area.
Let the unit cool down. If
error persists, call Hestan
Customer Service.
Fault in power to Bad electrical connection or
cooktop or power fault in service to unit. Have
connection to a qualified electrician check
cooktop. the power connection and
service.
Locate the circuit If error persists, call Hestan
breaker serving the Customer Service.
cooktop: Turn it off,
then on.
Safety interlock, Check cookware, make
including 'no pan' sure controls are clean and
timeout or pan unobstructed.
overheat.
The fan runs Fan stops automatically when
according to internal temperatures are low enough.
temperatures.
Low temp/warming See "Low Temperature
mode active Functions" on page 15
Loose material pulled Clear any material from vent.
into vent
Cooktop paused See "PAUSE Function" on
page 15
Troubleshooting