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INsTALLATIoN | guArANTee | eNVIroNMeNT ANd reCYCLINg
Troubleshooting
13. Troubleshooting
Problem
Cause
Water does not run.
The "draw-off pause" is
activated.
The shut-off valve is
closed.
Water is running contin-
The solenoid valve is
uously.
faulty.
The tap switches inde-
The minimum supply
pendently.
pressure is too low.
The water flow is too low. The aerator is blocked.
The non-return valve is
faulty.
The strainer in the cold
water supply is blocked.
The tap is dripping.
The membrane is dirty. Clean/replace the sole-
The water does not have
The domestic hot water
the required temperature.
supply is faulty.
The tap does not respond
The touch area is faulty. Replace the PCB.
to touch.
The power supply unit
is faulty.
The power supply is in-
terrupted.
Short spray of water.
The battery is spent.
14. Maintenance
Cleaning the strainer
f If dirty, clean the strainer in the threaded cold water fitting.
f
15. Specification
15.1 Dimensions and connections
143
Ø54
103
22 | WSH 10 | WSH 20
Remedy
Deactivate the "draw-off
pause".
Open the shut-off valve.
Replace the solenoid
valve.
Check the supply line.
Clean/replace the aer-
ator.
Replace the non-return
valve.
Clean/replace the
strainer.
noid coil.
Check the domestic hot
water supply.
Replace the power sup-
ply unit.
Check the power supply.
Replace the battery.
Ø33,5
G3/8
15.2 Data table
Application
Sealed unvented type
Type of installation
Surface finish
Connection
Max. throughput
Minimum supply pressure
Max. DHW temperature
Rated voltage
Power supply
Battery type
Battery powered
Standby power consumption
Spout height
Reach
Weight
Guarantee
The guarantee conditions of our German companies do not
apply to appliances acquired outside of Germany. In countries
where our subsidiaries sell our products a guarantee can only
be issued by those subsidiaries. Such guarantee is only grant-
ed if the subsidiary has issued its own terms of guarantee. No
other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in
countries where we have no subsidiary to sell our products.
This will not affect warranties issued by any importers.
Environment and recycling
We would ask you to help protect the environment. After use,
dispose of the various materials in accordance with national
regulations.
WSH 10
WSH 20
238908
Washbasin
Washbasin
X
Monobloc mixer
Monobloc mixer
tap
Chrome plated
Chrome plated
Connection hoses Connection hoses
l/min
5
MPa
0.1
°C
80
V
230
Power supply
unit with plug
1 x CR-P2 6 V
W
0.3
mm
103
mm
103
kg
2.2
www.stiebel-eltron.com
238909
X
tap
5
0.1
80
6
Battery
6VDC
103
103
2.2
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