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Troubleshooting

The appliance does not start or it stops during
operation.
Before you contact the Service, refer to the in-
formation that follows for a solution to the prob-
lem.
With some problems, the display shows
an alarm code:
- The appliance does not fill with water.
Problem
You cannot activate the appliance.
The programme does not start.
The appliance does not fill with water.
The appliance does not drain the water.
The anti-flood device is on.
After the checks are completed, activate the
appliance. The programme continues from the
point of interruption.
If the problem occurs again, contact the Serv-
ice.
If the display shows other alarm codes, contact
the Service.
If the washing and drying results are not
satisfactory
Whitish streaks or bluish layers on
glasses and dishes
• The released quantity of rinse aid is too
much. Adjust the rinse aid selector to a lower
position.
• The quantity of detergent is too much.
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- The appliance does not drain the wa-
ter.
- The anti-flood device is on.
Warning! Deactivate the appliance before
you do the checks.
Possible solution
Make sure that the mains plug is connected to the mains
socket.
Make sure that there is not a damaged fuse in the fuse box.
Make sure that the appliance door is closed.
If the delay start is set, cancel the setting or wait for the end
of the countdown.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter in the inlet hose is not clogged.
Make sure that the inlet hose has no kinks or bends.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Close the water tap and contact the Service.
Stains and dry water drops on glasses
and dishes
• The released quantity of rinse aid is not suffi-
cient. Adjust the rinse aid selector to a higher
position.
• The quality of the detergent can be the
cause.
Dishes are wet
• The programme is without a drying phase or
with a low temperature drying phase.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the combi detergent tablets
can be the cause. Try a different brand or ac-
tivate the rinse aid dispenser and use rinse
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