Guarantee And Support - Philips DL8781 Mode D'emploi

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Recycling
Removing disposable batteries

Guarantee and support

Troubleshooting
Problem
The display shows ----
and shuts down.
The display shows the
battery low symbol and
switches off after a few
seconds.
The display shows E1.
Unexpected measurement
results .
- This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
- This symbol means that this product contains batteries which shall not be
disposed of with normal household waste (2006/66/EC).
- Follow your country's rules for the separate collection of electrical and
electronic products and batteries. Correct disposal helps prevent
negative consequences for the environment and human health.
To remove disposable batteries, see the instructions for placing and/or
removing batteries in the user manual.
If you need information or support, please visit www.philips.com/support or
read the separate worldwide guarantee leaflet.
If you need more information about the app, please visit
www.philips.com/healthprograms
This chapter summarises the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked
questions or contact the Consumer Care Centre in your country.
Possible cause
Maximum weight limit is
reached. The scale has a
weight limit of 180kg.
The batteries are
almost empty.
Pairing has failed.
Incorrect posture.
The device is placed on a soft
surface such as a carpet or on
an uneven surface.
Solution
The scale can accommodate to a
maximum of 180kg. Stop using this
device.
Replace all four batteries at the same
time. We advise you to replace batteries
before they are completely empty. Use
4x 1.5V R6 AAA batteries.
Check if Bluetooth® on your mobile
device is on, the Philips HealthSuite
health app is open and if the scale and
your mobile device are no more than 5
meters away from each other.
Please step on the measurement
platform and stand still. When measuring
barefoot, make sure your feet are clean
and slightly damp.
Place the device on a flat, hard surface
or attach the carpet feet supplied to the
feet of the scale.