Troubleshooting
The following is a solutions guide to minor performance problems . Only qualified personnel should service all other
equipment problems .
PROBLEM
Unit Plugged In,
Water Doesn't Get Hot
Cloudiness of Water
Packs Too Hot
Packs Too Cool
Unit Boils
Rust
POSSIBLE CAUSE
1. Breaker for electric circuit off
2. Thermostat not functioning
3. Heating element burned out
1. Filler from packs is seeping
2. Too long a period between cleanings
1. Thermostat set too high
2. Thermostat failure
1. Thermostat set too low
2. Thermostat failure
1. Thermostat failure
1. Contact with ferrous metal
2. Deposits on inside of tank.
3. Too much chlorine in water
POSSIBLE SOLUTION
1. Turn breaker ON
2. Replace thermostat
3. Replace element
1. Replace packs
2. Drain and clean
1. Adjust thermostat
2. Replace thermostat
1. Adjust thermostat
2. Replace thermostat
1. Replace thermostat
1. Remove the ferrous metal item from the
unit - usually a staple, paper clip, safety
pin, etc., and clean thoroughly.
2. Thoroughly clean tank and remove all
deposits.
3. Clean tank and rinse thoroughly.
Add dechlorinator if local water has high
chlorine content.
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