Publicité
Les langues disponibles
Les langues disponibles
ANALYSIS AND ELIMINATION OF SIMPLE FAULTS
Fault
Compressor cannot work properly
but the indicator light of the door
lock illuminates.
Compressor starts but stops in
one minute and starts again.
Compressor works for a long time
but the appliance doesn't cool.
There is cold air but compressor
doesn't stop.
The appliance doesn't work and
can't refrigerate.
Too much noise.
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer. In addition to statutory legal rights,
the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can't claim any form of warranty. Damage caused by not following the instruction
manual, will lead to a void of warranty, if this results in consequential damages then we will not be liable. Neither
can we hold responsible for material damage or personal injury caused by improper use or if the instruction
manual are not properly executed. Damage to accessories does not mean free replacement of the whole
appliance. In such case please contact our service department. Broken glass or breakage of plastic parts is always
subject to a charge. Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or
the replacement of said parts are not covered by the warranty and are to be paid.
The guarantee period of the spare parts is 2 years. If you need replacement, please contact our customer service.
ENVIRONMENT FRIENDLY DISPOSAL
Recycling – European Directive 2012/19/EU
This marking indicates that this product should not be disposed with other household wastes. To
prevent possible harm to the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material resources. To return your used
device, please use the return and collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
Emerio B.V.
Customer service:
Zomervaart 1A
T: +49 (0) 3222 1097 615
2033 DA Haarlem
E: emerio-de@sertronics.de E: emerio-de@sertronics.de
The Netherlands
Reason
Power supply is less than 187V.
Power supply is more than 242V.
Refrigerant leakage.
Pipe blocked.
Open the door too often.
Too much food inside the cooling
area.
Heating dissipation is not good.
Temperature sensor cannot work
properly.
Fuse fault.
Main board fault.
The cooling drawer is not flat.
Some part is loose.
Kundeninformation:
T: +49 (0) 3222 1097 615
- 10 -
Solution
Unplug at once and adjust the
power supply to the range of
187V-242V. If it doesn't work,
please install more than 2KVAAC
voltage regulator.
Ask professional for help.
Reduce the times to open the
door.
Take out some food.
Let airflow work well.
Ask professionals for help.
Change fuse.
Ask professionals for help.
Adjust the appliance to let the
drawer sit flat.
Tighten the part.
Klantenservice:
T: +49 (0) 3222 1097 615
E: emerio-nl@sertronics.de
Publicité
