Troubleshooting - Whirlpool W10656457B Guide D'utilisation

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display
Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle.
"Sd" (Excess suds)
appears in display
Lo followed by FL or F8
followed by E1 (water
supply error) appears in
display
F9 followed by E1 (drain
pump system error)
appears in display
E2
F5 followed by (door
will not lock) appears in
display
"rL"
(remove load)
appears in display
Washer making error
beeps
Washer beeps when
START is touched
F# E#
code other than
as described above
appears in display
"nt" (interrupted)
appears in display
16
Possible Causes
Excessive suds in washer. Washer is
running a suds reduction routine.
Check for proper water supply.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4
(114 mm).
Not using HE detergent or using too
much HE detergent.
Washer door not locking.
Load detected in drum during Clean
Washer with affresh cycle.
®
Door has not been opened and closed
for at least 3 cycles.
Door not closed.
System error code.
The cycle was paused or cancelled.
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity
on load size. Follow detergent manufacturer's instructions.
Unit will drain for 8 minutes while door remains locked. When
complete, touch POWER once to clear the code. Then touch
POWER again to restart washer. If code appears again, call
for service.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
If used, auto shut off connectors and hoses must be properly
installed and in working order.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
⁄ "
1
2
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Touch POWER to cancel the cycle. Make sure the door is
closed completely and latching. Check for items in the washer
drum that may be keeping the door from closing completely.
Remove items from washer drum and restart Clean Washer
with affresh ® cycle.
This code may appear when the washer is first turned on.
Open and close the door to clear the display.
Close the door completely.
Touch POWER once to clear the code. Then touch POWER
again to restart washer. If code appears again, call for service.
The washer can take 20 to 30 minutes to stop spinning and
drain and will display this error code during that time. Touch
POWER once to clear the code. Then touch POWER again to
restart washer.
Solution