Assistance Or Service - Inglis IJ47001 Guide D'utilisation Et D'entretien

Load is wrinkled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Casual/Permanent Press cycle or another cycle with
low spin speeds (if available) to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Load is tangled or twisted
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water should
be at least 111°F (44°C) to clean heavy or greasy soils.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Garment damage
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
Did you follow the manufacturer's care label instructions?
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting". It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right because they are made with the same precision used to
build every new INGLIS ® appliance. To locate factory authorized
replacement parts in your area, call your nearest designated
service center.
For assistance throughout Canada, call the Inglis Limited
Customer Interaction Center toll free,
8:30 a.m. - 5:30 p.m. (EST): 1-800-461-5681.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Referrals to local authorized Inglis dealers
For service throughout Canada, call 1-800-807-6777.
Inglis designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
Canada.
For further assistance
If you need further assistance, you can write to Inglis Limited with
any questions or concerns at:
Customer Interaction Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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