weasy WH500 Manuel D'utilisation page 11

V. Troubleshooting
If the device is not working properly, please check whether you are able to rectify
the problem yourself first.
Do not attempt to repair a defective device yourself!
PROBLEM
Hand vacuum do not
operate
Motorized brush do not
work
Hand vacuum do not pick
up or suction power is
weak
Dust escaping from hand
vacuum
Battery do not hold
charge
POSSIBLE REASON
1. Battery is discharged
2. Battery is dead (battery
won't hold charge)
3. Contacts between the
unit and the charging
stand are dirty
4. No power in electrical
outlet supplying
transformer
5. Charger is plugged in
1. The agitator is blocked
with debris or string
2. The belt is broken
3. Power unit/hand
vacuum cleaner is not
seated correctly.
1. Dust cup container is
full
2. Dust cup filter needs
cleaning or replacement
3. Units needs recharging
1. Dust cup container is
full
2. Dust cup filter is not
installed correctly
3. Puncture/hole in dust
cup filter
1. Battery has reached
the end of its service life.
POSSIBLE SOLUTION
1. Charge unit
2. Dispose of unit
3. Wipe and clean dirt
from contacts
4. Check fuse or breaker,
replace fuse/reset
breaker
5. Unplug charger
1. Remove debris from
agitator. If there is string
or thread wrapped out
gently with scissors
2. Call customer service
3. Seat the power
unit/hand vacuum cleaner
correctly.
1. Empty dust cup
container
2. Remove dust cup filter
and check for object in air
dust and remove it. Clean
or replace dust cup filter
3. Charge unit
1. Empty dust cup
container
2. Review dust cup filter
installation instructions.
3. Replace dust cup filter
Call customer service