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1. The User Manual
Contains detailed instructions and a troubleshooting section, many common issues can be easily resolved by reading
the user manual.
2. Online Support
Please visit the j5 create website (www.j5create.com) to find the latest software for your device. If you still experience
issues, you can submit a trouble ticket through j5 web support. Your ticket will be handled within 24 hours. We stand
behind our products and it is our goal to provide you world class support.
3. Telephone Support
Please call us @ 888-689-4088 and one of our support technicians will be very happy to assist you.
TECHNICAL SUPPORT
Toll free number: 888-689-4088
Business Hours: Mon. – Fri. 10:00 a.m – 6:00 p.m E.S.T
Email: service@j5create.com
If you have any issues using this product, please
try the instructions below before returning this
product to the store.
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