9 . T R O U B L E S H O O T I N G
Should the UPS fail to function correctly we recommend you perform the following tests
before calling the Hot Line.
PROBLEM
No LED display on
front panel.
In the event of power
failure, backup time is
shortened.
Mains normal but the
unit is on battery mode
(LED is flashing)
INFOSEC UPS SYSTEM - 15, rue du Moulin - 44880 Sautron - FRANCE - www.infosec-ups.com
8
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - hotline@infosec.fr – 05 18 AA 59 205 02
POSSIBLE CAUSE
Low battery.
Faulty battery.
UPS is not turned on.
UPS overload.
Battery voltage is too low.
Battery defect due to high
temperature operating
environment, or improper
use of battery.
Fuse is broken.
Loose power cord.
SOLUTIONS
Charge battery for up to 8 hours.
Replace with the same type of battery.
Press the power switch again to turn
on the UPS.
Remove some non-critical load.
Charge battery up to 8 hours.
Replace with the same type of battery.
Replace Fuse
Connect the power cord properly.