X4-Life 701593 Mode D'emploi page 37

– for wear parts / accessories that are subject to natural wear and tear
– for defects that are known to the customer at purchase
– in case of damages that occurred due to repair or intervention of the buyer or an
unauthorized third party
– in case the device was connected to a higher voltage as stated on the device
– when dropping the device or single elements of it
– for improper transportation or packaging
– damages that occurred due to force majeure
– for non-observance of valid safety precautions
– for non-observance of the manual
In case of a guarantee claim, the date of sale has to be proven by receipt or invoice.
Replacements for reasons covered by the guarantee do not lead to an extension of the
original guarantee period, neither for the device itself nor for any replaced compo-
nents. If you are claiming a valid guarantee, we are entitled to choose whether we will
repair the device free of charge or exchange it for a new device. Any further claims are
excluded. Parts replaced will pass into our property. We reserve the right to change
defective parts or products against follow-up models.
Please always contact us before you return your product. Provided that a return
shipment has been agreed upon, send the defective product securely packaged at your
own cost to our service department. It is absolutely necessary that you add a copy of
your receipt to your return shipment. Repairs carried out after the guarantee period are
subject to a charge. We will not accept freight collect shipments and will return them
to the sender.
37