Warranty Conditions - Thomashilfen ThevoCare Manuel D'utilisation

Important hint: For the correct supply it is important to ensure that the mattress is selected according to the body
weight of the user in question.
• ThevoCare 50 up to a body weight of 50 kg (110.2 lbs)
• ThevoCare 50 - 135 from 50 kg (110.2 lbs) up to a body weight of 135 kg (297.6 lbs)
ThevoCare 50 -135 may also be used in the border zone of patients weighing 50 kg/110.2 lbs (+/- 2 kg / +/- 4.4 lbs).

Warranty conditions

The company Thomashilfen vouches for the quality of the product delivered. The choice of material and the workman-
ship are based on the highest production standards. All ThevoCare products undergo a thorough final inspection.
Thomashilfen grants a ten-year guarantee on its elastic winged springs.
This ten-year guarantee shall apply also to the ThevoCare mattress core. Consider the mattress core as being as good
as new for the first three years. In the event of any guarantee claim thereafter, we shall then have to deduct from the
purchase price a 10 % reduction in value for every year of use. Please understand, however, that the statutory warranty
period shall apply to the mattress covers.
A three-year guarantee shall apply to all defects in material or manufacturing. Thomashilfen reserves the right to dimen-
sional differences within a tolerance of up to ±2 cm in the case of upholstered parts. Damage caused by improper
handling, misappropriation, subsequent alterations or normal wear and tear shall be excluded from the warranty.
Unfortunately, assembly and transportation costs incurred after the statutory warranty period has expired shall have to
be charged.
Therefore, please keep in a safe place all documentary records received in connection with ThevoCare.
Important hint: ThevoCare is autoclavable and may be re-used. ThevoCare should be cleaned and disinfected
using one of the cleaning methods stated on page 7 with every change of user. Servicing by the manufacturer
is not necessary.
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