Warranty; Warranty Period; Warranty Handling; Warranty Exclusions - UCOM TwinTalker 4700 Manuel D'utilisateur

UCOM Twintalker 4700

19 Warranty

19.1 Warranty period

Ucom units have a 36-month warranty period. The warranty period starts on the day the new
unit is purchased. Consumables or defects causing a negligible effect on operation or value
of the equipment are not covered.
The warranty has to be proven by presentation of a copy of the original purchase receipt, on
which the date of purchase and the unit-model are indicated.

19.2 Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase
note. If the unit develops a fault during the warranty period, the service centre will repair any
defects caused by material or manufacturing faults free of charge.
The service centre will at its discretion fulfil its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, colour and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by the appointed service centres.

19.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
16 UCOM Twintalker 4700