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Troubleshooting
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
PROBLEM
Does not work
Refrigerator runs continuously
Internal temperature not cold
enough
Internal temperature too cold
Freezer not cold enough
Light will not work
Danby Consumer Care: 1-800-263-2629
POSSIBLE CAUSE
•
No power to unit
•
Power cord is unplugged
•
Wrong voltage is being used
•
Temperature setting is too
cold
•
Door is not closed
•
Hot food inserted
•
Door opened too long or too
often
•
Close proximity to heat
source or direct sunlight
•
No power to unit
•
Power cord is unplugged
•
Temperature control set too
high (too warm)
•
Door is not closed
•
Hot food inserted
•
Door opened too long or too
often
•
Air fl ow obstruction
•
Wrong voltage is being used
•
Close proximity to heat
source or direct sunlight
•
Temperature control set too
cold
•
Temperature control too warm
•
Door not closed
•
Hot food inserted
•
Doors open too long/often
•
Wrong voltage being used
•
No power to unit
•
Power cord is unplugged
•
Bulb is loose/needs replacing
•
Door switch is stuck
•
Check connection of power
cord to power source
•
Plug in the unit
•
Use proper voltage
•
Set temperature to a warmer
setting
•
Close door securely
•
Be sure food is at room tem-
perature before inserting
•
Minimize door openings/du-
ration
•
Do not place unit close to
heat sources or direct sun-
light
•
Check connection of power
cord to power source
•
Plug in unit
•
Check setting and increase
(make cooler) as needed
•
Close door securely
•
Be sure that food is at room
temperature
•
Minimize door openings/du-
ration
•
Allow room for air to circulate
around the unit
•
Use proper voltage
•
Do not place unit close to
heat sources or direct sun-
light
•
Adjust settings as needed
•
Adjust settings as needed
•
Close door securely
•
Cool food before inserting
•
Minimize door openings/du-
ration
•
Use proper voltage
•
Check connection of power
cord to power source
•
Plug in unit
•
Tighten or replace bulb
•
Check the switch for obstruc-
tions, clean if necessary
10
SOLUTION
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