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Check the following before Requesting Repair or Service
Problem
The power does not
turn on.
No mist is generated,
or the amount of
mist is minimal.
The Power/Water
indicator (P/E) light
RED even though
water was filled.
A smell is emitted.
The mist nearly stops
once every minute.
Cannot operate with
the remote control
Primary cause
•
Is the power cord
plugged into the outlet?
•
Is the Power/Water level
low (P/E) light RED?
•
Is it time to replace the
ceramic disc (after 3,000
hours of operation)?
•
Is the water tank
inserted securely in the
hybrid humidifier?
•
Are you using water
other than clean tap
water?
•
This is not a
malfunction. To prevent
water from collecting at
the mist outlet, the fan
motor stops about once
every minute, and the
fan stops for about two
seconds.
•
Is the battery worn out?
•
Is the battery in upside
down?
15
Solution
Plug the power cord into the outlet.
•
Fill with water.
*
Press the Power button - the
hybrid humidifier will not produce
mist for about two minutes –
allowing the water temperature to
heat up to 140°F for sterilization.
•
Replace the ceramic disc (See
page 13).
Take out and re-insert the water
tank securely into the humidifier.
Drain the water left in the water
tank, clean product by following
the procedure in the "Cleaning"
section.
This is a normal operation function.
•
Replace with a fresh battery
•
The + side goes up when inserting
the battery (See page 12)
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